FAQ

Q: Do you accept CareCredit as a form of payment?

A: Odom’s Eye Care-Optical does accept CareCredit as a method of payment. To apply, please visit www.CareCredit.com.

Q: Can I use my flex spending (FSA) and/or cafeteria plan?

A: Yes. Your health care FSA and cafeteria plan can be used to pay for vision care services, including glasses and contacts. You will be provided with an itemized receipt(s), which you will need to submit your claim(s).

Q: Do you take walk-ins?

A: We do take walk-ins. We take walk-ins Monday through Wednesday 8:30am to 10:30am and Monday through Friday 1:30pm to 3:30pm.

Q: Do you see children or just adults?

A: Dr. McKinney-Evans begins seeing patients as early as 4 years old. She asks that the child is able to identify shapes, colors, numbers, and letters.

Q: Can I use multiple vision plans together?

A: Vision insurance allows you to only use one policy at a time. If you have more than one policy, you could use one on contacts and one on glasses. You could also use two different plans for two pairs of glasses.

Q: Can I get glasses and contacts with my insurance?

A: Most plans only allow glasses or contacts once a year. Make sure to read over your policy before your appointment, so that you know what services are covered.

Q: Are contact lens prescriptions included in my regular eye exam?

A: A contact lens corneal evaluation is an additional exam to the regular comprehensive eye exam. Mississippi State Board of Optometry regulates that a new contact lens corneal evaluation be renewed once a year with an appropriate follow up care within 30 days.

Q: Does my insurance cover both glasses and contacts?

A: Not usually, most plans only cover one or the other (glasses or contacts), but there
is usually a discount provided for second purchases.

Q: Why is there a separate charge for contact lens fitting?

A: A contact lens exam is a separate service that requires specific measurements, an additional evaluation of how the contact lens sits on the eye, and sometimes a training session. It also requires an extra follow-up visit which is included in the fee.

Q: Can I sleep in my contacts?

A: Some types of contacts can be slept in. Whether you want contacts for vision or cosmetic reasons, your prescription power, or eye health are all factors in whether you can sleep in your contacts. You will need to ask Dr. McKinney-Evans if you are a good candidate for extended wear type contact lenses.

Q: I’ve been wearing contacts for years. Why do I need a follow up appointment?

A: Follow ups are important for several reasons. If the current doctor has never fit you in contacts before, she will need to check to make sure she does not see any problems developing with those contact lenses. At the follow up, if needed, she can make suggestions for a better or more advanced option that was not available in the past. If the brand of contacts you are fit in changes or the prescription power of your contacts changes, Dr. McKinney-Evans will need to make sure you do not experience any difficulties in comfort or vision with the new trial lenses before you purchase your supply boxes.

Q: What frame material is right for me?

A: Titanium frames are usually very light. If you want a durable frame, go with stainless steel or memory titanium. If you are allergic to metals, stay away from metal alloy and memory titanium frames, both use nickel, an allergen. Stick with frames made of hypoallergenic materials, such as stainless steel or titanium.

Q: What frame style is best for my face shape?

A: Go with a frame style that contrasts with your face shape, and that is scaled to fit your face. If you have a square face, go with an oval or round frame. If you have an oval or round face, go with a rectangular frame. If you have a heart-shaped face, go with a narrow, round, bottom-heavy frame.

Q: What are polarized lenses?

A: A polarized lens is a sunglass lens. It greatly reduces the glare from light reflecting off horizontal surfaces; such as a white sidewalk, a white-sand beach, snow, or sunlight reflecting on water.

Q: What is an anti-reflective or anti-glare coating?

A: An anti-reflective or (AR) coating is a type of optical coating applied to the surface of lenses to reduce reflection.

Q: Do I need an anti-reflective for my glasses?

A: Yes! You will benefit from an anti-reflective coating if you experience irritating glare when driving at night, playing sports or working on a computer. That’s why anti-reflective coatings are one of the most popular lens options today. We highly recommend the new HOYA EX3 coating. It provides the highest level of light transmission, which means more comfortable vision and a clean look. This new coating offers extreme reflection protection and extreme scratch resistance. EX3 also features an improved hydrophobic layer, providing a finish that resists smudges, fingerprints, dirt and water.

Q: Do I need to leave my glasses with you, if I’m getting new lenses for my old frame?

A: Yes, because it will help us ensure a perfect fit. If necessary, we do have a frame tracer that allows you to keep wearing your frame while waiting for the new lenses.

Q: Does Transition lenses block UV?

A: Yes. The properties of a Transition lens react with Ultraviolet Rays from the sun to change the lens form light to dark and blocks the rays from entering the eye.

Q: Does the Transition lenses lighten completely when I go on the inside?

A: Yes. The Transition lenses go from dark outside to completely clear when coming inside.

Q: Will the Transition lenses get dark in the car?

A: Yes. The Transition XtraActive is designed to get dark behind the windshield while driving.

– For more information about Transition lenses, visit the website.    www.transitions.com